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NDIS Supported Independent Living Melbourne
NDIS Registered Provider

Supported Independent Living Melbourne

Your trusted NDIS registered SIL provider in Melbourne. We work alongside SDA providers to deliver quality supported accommodation with 24/7 care. Immediate vacancies available across Melbourne's western and south-eastern suburbs.

SIL Supports Available
Melbourne Wide Service
24/7 Support
NDIS Registered
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NDIS Quality & Safeguards Verified

Trusted NDIS Registered Provider in
Melbourne

As an NDIS registered provider in Melbourne, we deliver quality Supported Independent Living (SIL) supports across Victoria. We partner with SDA providers throughout Melbourne's western and south-eastern suburbs.

NDIS Registered Provider Melbourne

Fully verified by the NDIS Quality and Safeguards Commission as a registered provider in Melbourne and across Victoria

Quality Assured SIL Services

Meeting the highest NDIS Practice Standards for Supported Independent Living and disability support

Person-Centred NDIS Support

Your goals, your choices, your NDIS plan — tailored support from your local Melbourne provider

Experienced Support Workers

Qualified disability support workers across Melbourne dedicated to your independence and wellbeing

150+

NDIS Participants

24/7

SIL Support Available

20+

Melbourne Locations

100%

NDIS Compliant

NDIS Provider Melbourne: We provide SIL supports and partner with SDA providers across Melbourne — we do not own SDA properties.
Understanding SDA & SIL

What is SDA and SIL?

Understanding the difference between Specialist Disability Accommodation (SDA) and Supported Independent Living (SIL) helps you make informed decisions about your NDIS supports.

SDA

Specialist Disability Accommodation

SDA refers to the physical housing designed for people with extreme functional impairment or very high support needs. It includes specialised features like:

  • Wheelchair accessible design
  • Smart home technology
  • High physical support features
  • Robust construction for complex behaviours
  • Improved liveability features

SIL

Supported Independent Living

SIL is the support services provided to help you live independently in shared or individual accommodation. Our SIL services include:

  • 24/7 on-site support
  • Personal care assistance
  • Help with household tasks
  • Medication management
  • Community participation support
  • Skill development & capacity building

How SDA and SIL Work Together

Many NDIS participants receive both SDA (for housing) and SIL (for support services). Caring Hearts Home Care provides SIL supports and works collaboratively with SDA providers to ensure you receive quality accommodation and the support you need to live independently.

We provide SIL supports
We work with SDA providers
We help find suitable accommodation
Our Services

NDIS Provider Services in Melbourne

As a registered NDIS provider, we deliver Supported Independent Living and related services across Melbourne, helping participants live independently with the right level of support.

Supported Independent Living

24/7 on-site support in shared or individual accommodation, helping you live independently with the care you need.

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Personal Care

Dignified assistance with bathing, dressing, grooming, and daily personal care routines tailored to your needs.

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Shared Living Support

Support in shared accommodation settings, fostering independence while building meaningful connections with housemates.

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Community Participation

Support to engage in social activities, work, education, and community events across Melbourne.

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Overnight Support

Active overnight or sleepover support ensuring safety and assistance whenever you need it.

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Medication Management

Safe administration and management of medications with trained support workers.

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Meal Preparation

Nutritious meal planning and preparation support tailored to your dietary requirements.

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Support Coordination

Expert guidance to navigate your NDIS plan, connect with SDA providers, and coordinate your supports.

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Why Choose Our NDIS Team

Your Trusted NDIS Registered Provider
in Melbourne

We deliver quality Supported Independent Living (SIL) and NDIS disability support services across Melbourne. As a registered NDIS provider, we work with SDA providers to help you find the right home with the right support.

01

NDIS Registered Provider Melbourne

Fully registered with the NDIS Quality and Safeguards Commission to deliver Supported Independent Living (SIL) and disability support services across Melbourne and Victoria.

02

Person-Centred NDIS Support

Your goals, preferences, and choices guide everything we do — we're here to support your independence as your trusted NDIS provider in Melbourne.

03

Local Melbourne Support Workers

Our qualified disability support workers live across Melbourne's western suburbs and understand the local community and NDIS participants' needs.

04

24/7 NDIS Support Available

From drop-in support to around-the-clock SIL care, our Melbourne team provides the right level of NDIS-funded support for your needs.

05

SDA Provider Partnerships Melbourne

We work collaboratively with Specialist Disability Accommodation (SDA) providers across Melbourne to help you find suitable NDIS housing.

06

NDIS Capacity Building Focus

We help you develop skills and confidence to live more independently and achieve your NDIS plan goals with our capacity building support.

500+

NDIS Participants Supported

15+

Melbourne Suburbs Served

24/7

NDIS Support Available

100%

NDIS Quality Compliant

For Support Coordinators

Easy Referral Process

We work closely with Support Coordinators to ensure smooth transitions for participants seeking SIL accommodation in Melbourne.

Referral Received

Support Coordinator or participant contacts us with referral details and participant needs.

Initial Assessment

We review the participant's NDIS plan, SIL funding, and support requirements.

Matching Process

We identify suitable vacancies and match participants with compatible housemates.

Meet & Greet

Participant visits the property, meets support staff and potential housemates.

Service Agreement

We develop a personalised service agreement and support plan together.

Move-In Support

We support the transition, coordinate with SDA provider, and ensure smooth settlement.

Submit a Referral

Email us the participant's details and we'll respond within 24 hours to discuss suitable options.

24-hour response time
NDIS documentation support
Participant matching
NDIS FAQ Melbourne

NDIS Provider Melbourne —
Frequently Asked Questions

Find answers to common questions about Supported Independent Living (SIL), SDA housing, and our NDIS disability support services in Melbourne. As an NDIS registered provider, we're here to help.

What is the difference between SDA and SIL for NDIS participants?

Specialist Disability Accommodation (SDA) refers to the physical home or building designed for people with extreme functional impairment. Supported Independent Living (SIL) refers to the on-site support services (like personal care and daily living assistance) provided to help you live independently in that home.

Do I need both SDA and SIL funding in my NDIS plan?

Not necessarily. While they often go together, some participants only need SIL funding to receive support in their own private rental or family home. SDA funding is specifically for the physical housing component.

How do I know if I'm eligible for SIL in Melbourne?

You may be eligible if you require significant help with daily tasks to live independently. You will need to complete a roster of care and provide supporting documentation from an occupational therapist to the NDIA.

What areas in Melbourne does your NDIS registered provider service?

We primarily service Melbourne Metro and Western Suburbs, including Werribee, Hoppers Crossing, Tarneit, Sunshine, and inner-city locations. Please contact us to confirm if we cover your specific suburb.

How quickly can I move into SIL accommodation in Melbourne?

If you have approved SIL funding and we have an immediate vacancy that matches your support needs and preferences, the transition can happen within a few weeks following successful meet-and-greets and service agreements.

Can I choose who I live with in NDIS shared accommodation?

Absolutely. Participant compatibility is a top priority. We facilitate meet-and-greets before any commitments are made to ensure you feel comfortable and compatible with your potential housemates.

What overnight support is available from your Melbourne NDIS team?

Depending on your NDIS plan and assessed needs, we can provide either active overnight support (awake staff) or sleepover support (inactive staff available for emergencies) to ensure your safety 24/7.

How do I arrange a viewing of SIL accommodation in Melbourne?

Simply use the contact form below or call our friendly team on 1800 844 995. We will discuss your needs and arrange a convenient time for you and your family to view available properties.

Still have questions?

Our friendly team is here to help.

Contact Us

Start Your SIL Journey

Looking for Supported Independent Living in Melbourne? Contact our friendly team to discuss your housing and support options.

Phone
1800 844 995
Free call Australia-wide
Email
info@caringhearts.com.au
We reply within 24 hours
Service Area
Melbourne Metro & Western Suburbs
Werribee, Hoppers Crossing, Tarneit & more
Support Hours
24/7 Support Available
Office: Mon-Fri 9am-5pm

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